Human-Robot Teaming Field Deployments: A Comparison Between Verbal and Non-verbal Communication
Published in IEEE RO-MAN Workshop, 2025 (accepted), 2025
Recommended citation: T. Tanjim, Promise Ekpo, H. Cao, J. St. George, K. Ching, H. R. Lee, A. Taylor. "Human-Robot Teaming Field Deployments: A Comparison Between Verbal and Non-verbal Communication." IEEE RO-MAN Workshop, 2025. https://arxiv.org/pdf/2506.08890
A field deployment of a robotic crash cart with 115 healthcare workers at Weill Cornell Medicine, comparing verbal vs. non-verbal robot communication modalities. Between-subjects data were analyzed using MANOVA with post-hoc tests (Bonferroni, Games-Howell), showing significant reductions in mental demand (p = .042) and effort (p = .021) with speech-based guidance. The study included quantitative evaluation of NASA-TLX workload measures and ACIR-Q workplace attitudes, informing multimodal robot communication design.